3. ON-GOING SUPPORT & TRAINING
Having selected the right solution and implemented it, that is not the end. To maximise the return on your investment, the product must be used effectively and efficiently. Small bugs need ironing out, and, as you and your team become more familiar with the product, additional bespoke tweaks or modules added. Keeping abreast of upgrades and a robust training programme is essential –including refresher and upgrade courses – for new and existing employees.
MMP Consulting provides training IN-HOUSE or ONLINE, tailored to meet your specific requirements:
IN USE
- On-going support
- Problem solving
- Advice on strategic bespoke configuration
- Definition and project management of software upgrades
- Modifications and revisions to current guides and manuals
TRAINING
- Train-the-Trainer
- Systems Administration
- Introduction
- Refresher
- Module specific
- Upgrade specific
