MMP Consulting is proud to provide services to:
Wessex Archaeology - UK
Wessex Archaeology is the market leader for archaeological and heritage services
Services Provided: Bespoke Refresher and Project Accounting Training
Four years post the implementation of their database solution, Wessex Archaeology wanted to initiate a robust refresher training programme with the following objectives to:
- Reiterate the original reasons, logic, and importance of fully committing to using the database
- Ensure employees understand the benefits they will gain personally and as stakeholders of the organisation, by fully engaging with the system
- Encourage best practice and greatest return of investment through effective and efficient use of the system to manage their projects, and where relevant, the organisation
- Highlight tools, functions, and processes which previously were not utilised, or which have become available via software upgrades
185 employees completed the Refresher Training. Rating of the training was extremely high.
An estimated average time saved per day based on the knowledge gained in the training is 10 -30 minutes.
"It takes a truly excellent educator to make a day of training on project management systems actually interesting and, I dare say, enjoyable. That's what Monica Parrott was able to do for us today. Pleased with the level of insight I gained into our multi-layered beast "
Dr Scott Chaussée - Marine geophysicist
Varming Consulting Engineers - Ireland
Mechanical and engineering services designers, established in Dublin in 1946
Services Provided: Strategic, Design, Software Upgrade Management,Project Accounting module implementation, Training and Ongoing support
The primary goals of the refreshproject were to:
1. Mitigate the current risks of using an out of date and unsupported project accounting (PA) module, by transferring their financial data and processes into the Deltek Project Information Module (PIM) and integrate with the new accounting package
2. Increase and maximise the return on investment by simplifying configuration to improve the user experience, incorporating timesheets and expenses to automate and view the impact of costs directly on a project and, finally, training employees to improve their efficiency and increase the accuracy of the data
To ensure the ultimate success of the project, the refresh was broken into two phases.
Phase 1:
- A detailed gap analysis review and report
- A management workshop to review and discuss the findings/recommendations
Phase 2:
- Upgrade to the latest version of the software
- Simplification and optimisation of the current configuration
- Configuration of the financial module in preparation for the import of the financial data and the transfer of timesheet and expenses submittal processes
- Provision of a robust training programme across the business to: maximise the functionality of the modules already in use, training on the newly implemented modules and tools, define and encourage best practice and ultimately ensure the most efficient and effective use of the system going forward
Changes made to the original configuration and existing standards brought consistency to all projects and provides logical classifications on which critical management reports and kpi can be produced.
Feedback received during the training sessions and in post-training evaluations e.g., “you have just saved me half an hour a day”, “It was a very valuable day for me, I feel much more comfortable in the workspace environment now”, endorse the effectiveness and value of the training. That along with the actual increase usage metrics of the database by the end of the two-week training period, prove that the training was effective in adding value and bringing the project to a successful conclusion.
"The senior management workshop led by Monica was like having the headlights switched on. We had the gear stick, but we didn't know how to use it"
"The training was enjoyable and enlightening"
"I started at level 1 out of 10, and am leaving at level 6-7"
"Very informative. I had a basic understanding of the software, and this training has highlighted areas I was poor on and did not understand"
MCM - London, UK
A design consultancy of workplace strategists, thinkers, designers, writers, architects, opinion-leaders and behavioural change specialists
Services Provided: Strategic, Design, In-house Guides, Training and Ongoing support
Tasked to tackle the current ad-hoc use of their project management database, a detailed strategic review of the current system resulted in a road map to focus on optimising their technology, refresh current processes and increase the return on investment.
Improvements to the software interface, creation of in-house specific training guides and most importantly, a robust series of staff training was delivered.
Empowering employees with the right tools and the knowledge on how to use them effectively, has substantially increased usage of the system, resulting in more accurate data upon which informed management decisions can be based.
"The initial workshop led by Monica was perception changing"
Walter Lilly - London, UK
A premier provider of high-end, luxurious construction services across London and the Home Counties
Services Provided: Ongoing Training
Post implementation analysis of the rollout of their project software management system, which included employee training, found uptake and confidence to be very low.
The realisation that training is not simply about understanding the ‘step by step’ on how to use the tool, but more importantly, the ‘why, when and who’, delivered by a trusted source.
With sound software experience and a career in the industry, Monica provides training with empathy from an end user’s point of view. Formulated around the client’s specific business processes and requirements, the training builds knowledge and confidence for users across the entire business, instilling the advantages and efficiencies they, their colleagues, and the organisation, will benefit from by using the system effectively.
"Monica is the right fit for our people"
“The training was very relevant. I now feel far more confident with using all aspects of the system”
NGH - Australia
One of Australia’s most experienced specialist environmental consultancies
Services Provided: Ongoing Online Training and Strategic Support
MMPC is engaged to deliver suitable training material and present live online introduction, outlook add-in, refresher and finance training courses for employees across their seven offices throughout Australia.
"Monica is an excellent trainer and used terminology I understood"
"The explanation of the training and objectives were clear"
HLM - UK
Architecture, landscape and interior specialists with deep sector insight, working across disciplines and sectors underpinned with a progressive, sustainable design philosophy
Services Provided: Database Upgrade Support
Upgrading for the first time without in-house 'upgrade' experience, HLM felt it important to have expert resource on hand to support: the checking of data, identifying any upgrade glitches to bespoke areas of the software, and classifying where training and edits to in-house guides were required, to conform with the changes in the upgrade. This pre-deployment process ensures an upgrade that runs as smoothly and successfully as possible.
Recognising that the database is an office critical tool requiring maximum up time, under Monica's guidance and experience, HLM were not only able to have confidence in the success of the upgrade on the day, but benefit from the added value of guiding the system administrator through upgrading 'best practice' processes, so they can confidently complete future upgrades in-house.
BAR Studio - Australia
Specialising in the design of hotels and resorts throughout Australia and the Asia Pacific region
Services Provided: Strategic, Training and Support
Engaged to improve adoption of the Project Information Management database which suffered from slow uptake and a reluctance to use, a strategic review summarised the current situation, providing recommendations for process change and enhancements to the user experience to enable more efficient and effective use of the system.
A series of interactive hands-on training workshops followed which uncovered additional reasons for the staff reluctance to use the system. These were rectified immediately with sound logic and appropriate training.
Coupled with appropriate support resources created in-house, the system refresh has turned around misconceptions and now proving to be a valuable tool across the business.
RCP - New Zealand
Leading provider of independent project management and strategic advisory services to New Zealand’s property and construction industry
Services Provided: Strategic Support
MMPC performed a strategic review of the Deltek PIM RCP Data Management User Guide. This review resulted in some recommendations for changes to the system and it enabled RCP to make enhancements to the user guide.